What PayPal’s New Policy Means for Football Resellers

June 26, 2020

Reselling is a natural part of the economy, and in the footballing world, often more so. For many a collector, or reseller touting new and vintage boots, shirts and memorabilia, it is often a livelihood. PayPal, however, has other ideas.

In what can be called an unprecedented move and one with a far-reaching impact, the payment giant has announced a significant change in its buyer protection policy towards resellers.

According to the payment platform’s updated agreement: “We are excluding items intended for resale, including single item transactions or transactions that include multiple items, from reimbursement eligibility under our Purchase Protection Program.”

Football is flooded with scammers and counterfeits. In the era of rapid globalisation, where a package from China can reach the US in a matter of days, the problem is only intensified and prays on unknowing users. The problem is then further amplified by the change in the resale landscape.

For instance, Instagram, a photo-sharing network, has now become one of the most active marketplaces in the footballing industry. In this marketplace, buyers and sellers depend on trust and PayPal to complete their transactions. Now, even that is gone.

So where does that leave resellers, and what are the grey areas?

Well, firstly, there is the classification of a resale items and resellers and how PayPal determines this. From the most literal interpretation, it means that anyone purchasing a product to resell it is not covered by the policy. Neither are those who purchase it for their own personal use but then decide to resell it.

In summary, it seems like PayPal is stepping back on all fronts and wants to limit its liability and involvement – a point further demonstrated by PayPal noting that it is now the buyer’s responsibility to try to solve any issue with the seller before contacting the company, and that sellers are now not guaranteed to have their product returned to them if it is ‘significantly not as described’.

This policy is only coming into force at the end of July in the United States. But, the sneaking suspicion is that it’s only a trial and will then be rolled out across the world.

So what’s the outlook?

For the footballing world, the choices are few. For those touting their goods on Instagram and social media – the prospect now becomes a benefit vs risk analysis. Buyers now have to trust that the seller is legitimate and the goods authentic and as described.

For those on eBay and Depop, the conundrum is not as cumbersome. It is in their interest to keep the environment safe and conducive to selling. But with the rise of counterfeits and fraudsters swarming, it’s not always the best solution.

And FutbolMarkt? Our priority is to make PayPal Buyer Protection obsolete as a whole. If all products are authenticated, verified and as described then there is no reason for buyers or sellers to require any payment protection. While that utopia is still in development, our current efforts include reviewing every product posted on the site and ensuring that there is no space for counterfeiters on the platform.

Watch this space.

To read about PayPal’s full policy changes, head to the site here. These changes take effect on July 31, 2020 for US customer only. In the meantime, stay tuned for updates and developments on this topic on the FutbolMarkt blog.