Terms of Service

About Our Terms of Service

1. Welcome to FutbolMarkt website (the “Site”) that operates a social media-inspired customer-to-customer marketplace. We offer a platform that allows users to (i) list football (soccer) equipment, apparel and other items for sale by posting photos and other content relating to such items, (ii) browse, search, discuss and purchase such items, (iii) participate in an online community focused on soccer and (iv) and engage in other activity relating to the foregoing (the “Service”).

2. The Service is operated by FutbolMarkt Ltd, incorporated and registered in England and Wales under company number 12782053 and with registered office at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom (“we”“our”, or “us”).

3. This document and any documents referred to within it (collectively, the “Terms of Service”) set out the terms of your relationship with us. It is important that you read and understand the Terms of Service before using the Service. If there is anything within them that you do not understand, then please contact us at info@futbolmarkt.com to discuss what this means for you.

Your Relationship with FutbolMarkt

4. By setting up an account with us and/or using and accessing the Service, you agree to and accept these Terms of Service in their entirety. If you do not agree to these Terms of Service, you may not use the Service.

Site as a Venue

5. You agree that the Site is a venue. As such, we are not responsible or liable for any content (e.g., data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links) posted by you, other users, or outside parties on the Site. You use the Site and any other Services at your own risk.

6. The Site is a venue to allow users who comply with our policies to offer, sell and buy certain football items, gear and memorabilia. We are not directly involved in the transaction between buyers and sellers. As a result, we have no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. We cannot ensure that a buyer or seller will actually complete a transaction. FutbolMarkt holds no right, title, or interest in any products or items listed on the Site and does not transfer legal ownership of items from the seller to the buyer.

7. FutbolMarkt cannot verify and cannot guarantee the true identity, age, and nationality of a user. We are not responsible or liable for any data, advertising, interaction, products, goods or services available or unavailable from, or through, the Site. We encourage each user to exercise caution and to communicate directly with potential transaction partners through the tools available on the Site.

Information About Privacy

8. Your privacy is important to us. You should read our Privacy Policy to understand how we collect, use and share information about you. The Privacy Policy forms part of the Terms of Service.


9. The Services are not intended for use by minors. If you are under 18, you may not submit or post any information or material on the Services or otherwise provide such information to FutbolMarkt, including but not limited to personally identifiable information. Please refer to our Privacy Policy for more information about your options and how we use this information.

Setting Up an Account

10. To access our Service, you must register with us and set up an account with a username and password (the “User Account”). We encourage you to use strong passwords (passwords that use a combination of upper- and lower-case letters, numbers and symbols) with your User Account.

11. You must be at least 18 years of age and capable in your country of residence of entering into a legally binding agreement to use our Service. FutbolMarkt does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for the Service.

12. You may connect to our Service with third-party services approved by us (e.g., Facebook, Instagram or Twitter) and in such circumstances you give us permission to access and use your information from that service as permitted by that service, and to store your log-in token for that service as set out in our Privacy Policy.

13. You are responsible for maintaining the confidentiality of your login details and any activities that occur under your User Account. If you have any concerns that your User Account may have been misused, you should contact us at info@futbolmarkt.com straight away to let us know.

Marketplace Operation

14. Our Service allows you to buy and sell items in an easy and fun way. You can find out more information about our Service and its features here.

15. You can sell your items through our Service by publishing pictures of the item you want to sell (“Sale Item”). When a user of the Service purchases such Sale Item, this is a “Sale Transaction”.

16. Sale Transactions may only take place via our third-party payment provider – PayPal.

17. Where you use PayPal to make or receive payment for a Sale Transaction, you will need a PayPal account to use the Service.

18. To safeguard the interests of our users, you are not permitted to sell or purchase a Sale Item by making direct arrangements with the buyer or the seller to use a payment method other than the payment methods offered via the Service. Please note that selling or purchasing a Sale Item in any other way is a breach of our Rules of Acceptable Use and can result in, among other things, suspension or termination of your access to the Service (See Rules of Acceptable Use).

19. We want our Service to be a positive experience for our users and we ask that you honour the commitments you make to another user in respect of the trade, sale or purchase of a Sale Item.

20. Any agreement for and/or purchase of a Sale Item is made solely between you and the seller. The application may include functionality for suggesting more effective selling, such as discounting Sale Items, but Sellers have, at all times, total discretion to set prices. Complaints, questions and claims related to a Sale Item should be directed to the seller. Where users cannot resolve issues relating to a Sale Transaction between themselves, we will attempt to help mediate such disputes through our dispute resolution process.

21. As we are not the seller of any Sale Items, we have no control and do not give any commitment relating to the existence, quality, safety, genuineness or legality of Sale Items, the truth or accuracy of any picture or description of the Sale Items or any other content made available by users, the ability of sellers to sell Sale Items, the ability of buyers to pay for them or that a buyer or seller will actually complete a transaction or return the Sale Item, and we have no liability in this respect. Sellers are responsible for ensuring that any age-restricted Sale Items are marked clearly with the applicable age restriction (as required by law) and Buyers agree that they shall not attempt to purchase Sale Items if they are younger than the advertised and legal age restriction.

22. To safeguard the interests of our users, we do not recommend using the Service to swap Sale Items. However, if you choose to do so, you should follow our guidelines for swapping safely available here on our help site. In any event, you acknowledge that you swap Sale Items entirely at your own risk and we have no liability in this respect.


23. The intellectual property rights in all materials and content comprising the Service, including but not limited to images, written content and designs on each page of the Site, either belong to us or we have permission from the owner to use them to provide the Service. All such intellectual property is protected by worldwide intellectual property laws, including copyright and design laws. We give you permission to use the materials and content comprising the Service for the sole purpose of using the Service in accordance with these Terms of Service.

24. Your right to use the Service is personal to you and you are not allowed to give this right to another person or to sell, gift or transfer your User Account to another person. Your right to use the Service does not stop us from giving other people the right to use the Service. Other than as allowed in these Terms of Service or by us in writing, you are not given the right to use the “FutbolMarkt” name, or any of the “FutbolMarkt” trademarks, logos, domain names and other distinctive brand features, all of which are intellectual property rights that belong to us.

25. These Terms of Service do not grant you any rights to, or in, any such intellectual property rights or any other rights or licences in respect of FutbolMarkt’s materials and content, the Service, FutbolMarkt name and/or trademarks, other than as set out in these Terms of Service.

Your Content

26. All information, data, text, software, music, sound, photographs, graphics, video, messages, or any other materials whatsoever, whether publicly posted or privately transmitted to FutbolMarkt through this site or the Services, are collectively referred to herein as “User Content”. The submitting user retains ownership of the User Content submitted by such user. Notwithstanding the user’s ownership of the Content, the submitting user agrees to the following:
a. Grants to FutbolMarkt a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully paid-up, worldwide, and sublicensable right to use, copy, reproduce, modify, adapt, translate, distribute, transmit, publish, download, post, lease, create derivative works of, display, perform, and otherwise disclose or incorporate into other works, the User Content for any purpose to the extent permissible by applicable law;
b. Grants FutbolMarkt the right to use your name in connection with such User Content, subject to our Privacy Policy;

27. In addition, the submitting user represents and warrants that:
a. you own and control all of the ownership rights to the User Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Content on or through this Site;
b. such User Content is true, accurate, complete, and not misleading and does not infringe or otherwise violate or breach any applicable laws or regulations; and
c. the usage, publication and posting of such User Content does not violate these Terms of Service and will not and could not violate any rights of, or cause or could cause injury to, any third person or entity;

28. The user further grants FutbolMarkt the right to pursue before any appropriate forum any person or entity that violates FutbolMarkt’s or your rights under any applicable law in the User Content.

29. FutbolMarkt has not, and will not, review, monitor or edit the User Content for accuracy, authenticity, timeliness, integrity or completeness. FutbolMarkt shall have the right (but not the obligation) in its sole discretion to refuse or delete any User Content that it considers violating the Terms or to be illegal or otherwise inappropriate for the Services. FutbolMarkt, in its sole and absolute discretion, may preserve the User Content and may also disclose or otherwise use the User Content if required to do so by law, judicial or governmental mandate or, to protect the rights, property, or personal safety of FutbolMarkt, users of the Services or the public.

30. Without limiting the generality of the foregoing, we advise you that the Services contain features that allow users to send non-public messages to each other and that any messages or other information sent between or among users using such features are considered User Content hereunder. While it is not our policy to generally monitor or review user messaging activity, we advise you that we may review, disclose and use the information contained in any such messages for any of the purposes described above.

31. We may from time to time invite users of Facebook, Instagram or other social network sites to associate photos or other content posted to such sites with customized hashtags that we suggest for the purpose of identifying photos or other content that may be relevant to users of the Services or for our promotional activities. By associating photos or other content with any such hashtag, you agree that such photos and other content will be deemed User Content hereunder and subject to these Terms of Service.

Rules of Acceptable Use

32. In addition to the other requirements within these Terms of Service, this section describes specific rules that apply to your use of the Service (the “Rules of Acceptable Use”).

33. You must make sure the email address you provide in your Account details remains active and is checked by you on a regular basis.

34. You are responsible for all taxes (including any associated penalties, fines, charges and late payment interest) relating to your sales of items through our Service. You must comply with all applicable laws in relation to such taxes and shall promptly provide us with any information we require to verify such compliance. To the extent possible under applicable law, you shall reimburse us on demand any costs we incur as a result of your failure to comply with this paragraph 34.

35. When using the Service you must not:
a. Create more than one User Account on the Service (however, you may connect all your social networks or other services accounts, that we support, to your User Account on the Service) unless we agree otherwise.
b. Give any false or misleading information in your User Account details.
c. Permit another person to use the Service under your name or on your behalf unless you are a business and such person is authorised by you.
d. Use the Service if we have suspended or banned you from using it.
e. Send junk, spam or repetitive messages.
f. Engage in any illegal or unlawful conduct including selling or intentionally purchasing any fake or counterfeit items or any item that otherwise breaches another person’s rights, and must comply with applicable legal requirements relating to the sale or purchase of Sale Items (including but not limited to import and export rules and illegal products, the listing of any age restrictions, distance selling and cooling off rights which may apply to a Sale Item where the seller is a business).
g. Modify, interfere, intercept, disrupt or hack the Service.
h. Misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service’s own equipment.
i. Collect any data from the Service other than in accordance with these Terms of Service.
j. Submit or contribute any User Content (including comments and descriptions relating to Sale Items) that contains unlawful content, nudity or violence, is abusive, bullying, threatening, harassing, obscene, misleading, untrue, offensive, defamatory, derogatory or uses bad or rude language, as FutbolMarkt may decide in its absolute discretion.
k. Unfairly or unlawfully interfere or manipulate any ratings system or user feedback system.
l. Submit or contribute any User Content without the permission of the content owner, or otherwise infringe the copyright, trademark or other rights of third parties (which includes using hashtags for protected brands, in connection with your listing, that are irrelevant to such listing).
m. Offer to sell or buy any of the items we list as prohibited items – FutbolMarkt has a zero tolerance policy on using the Service to promote, advertise or sell drugs, drug paraphernalia, tobacco and/or tobacco paraphernalia or related products.
n. Purchase or sell a Sale Item by making direct arrangements with the buyer or the seller to use a payment method other than PayPal available through the Service.
o. Take any action which is deliberately designed to circumvent, reduce or manipulate the Commission due to us (See Seller Commission Fees).
p. Submit or contribute any information or commentary about another person without that person’s permission, or post private or confidential information via the Service, including, without limitation, your or any other person’s credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.
q. Mine data, screen scrape or crawl any part of the Service.
r. Disassemble, decompile or reverse engineer any part of the Service.
s. Adapt, copy, vary, edit, distribute or commercialise any content in the Service without the prior written consent of FutbolMarkt.
t. Circumvent any technical measures implemented to protect or provide the Service.
u. Use any third party’s PayPal account unless you have express permission from them to do so.
v. Use the Service to drop ship.

36. Failure to comply with the Rules of Acceptable Use constitutes a serious breach of these Terms of Service, and may result in our taking all or any of the following actions (with or without notice, and entirely at our discretion):
a. immediate, temporary or permanent withdrawal of your right to use our Service;
b. immediate, temporary or permanent removal of any User Content (including the removal of Sale Items listed on the Service);
c. issuing of a warning to you;
d. legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
e. disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

37. We may investigate any suspected breach of the Rules of Acceptable Use. During such investigation we may temporarily withdraw your right to use our Service or remove User Content (including the removal of Sale Items listed on the Service) without notice to you.

38. The responses described in paragraph 36 is not limited, and we may take any other action we reasonably deem appropriate.

Notice and Takedown Policy

39. Any person may contact us by sending us an “Infringement Notice” if any content available through our Service infringes their rights or fails to comply with our Rules of Acceptable Use. The Infringement Notice should be sent either by post to FutbolMarkt Ltd,  71-75 Shelton Street, London, WC2H 9JQ, UK or by email to info@futbolmarkt.com. Please provide the information described below in the Infringement Notice:
• your name and contact details;
• a statement explaining in sufficient detail why you consider that the content available through our Service infringes your rights or fails to comply with our Rules of Acceptable Use; and
• a link to or such other means of identifying the problematic content.

40. We will take the action that we believe is appropriate depending on the nature of the Infringement Notice and will aim to respond to you within a reasonable period of time on the action we propose to take.

Advertisements on the Service

41. We and our selected business partners may provide advertising to you through the Service or by other methods such as email. This advertising may be based on your User Content or other information available through the Service. When delivering advertising we will only use information that identifies you as set out in our Privacy Policy.

Seller Commission Fees

42. Joining and creating a listing on the Site is free. FutbolMarkt may charge fees on the sale price when the item sells (the “Commission”). The fees are subject to change at any time without notice to you, is incorporated into this Agreement by reference. Changes to the Fees Policy and the fees for our services are effective upon being published on the Site. However, FutbolMarkt may choose to temporarily change the Fees Policy and the fees for FutbolMarkt’s services for promotional events (e.g., free listing days). Such changes are effective when we post the temporary promotional event on the Site. We may, at our sole discretion, change some or all of FutbolMarkt’s services at any time. In the event FutbolMarkt platform introduces a new service, the fees for that service are effective at the launch of the service.

43. The seller of any Sale Item will pay us a commission on the total sale amount set by the seller (excluding VAT and any other applicable taxes, if any, and excluding shipping costs) in respect of any Sale Transaction.

44. PayPal may charge you an additional fee and you should ensure you are familiar with PayPal’s terms of use which you will have agreed to when you set up your PayPal account.

45. The Commission is exclusive of VAT or other sales taxes (where applicable).


46. If at any time you decide you can no longer agree to these Terms of Service or any changes made to the Terms of Service or the Service, you must immediately stop using the Service.

47. If you wish to end your use of the Service, please contact us at info@futbolmarkt.com from the email address linked to your account and ask us to deactivate your User Account. Where such request comes from someone who is not the account holder, we may ask you to provide proof of who you are and your relationship to the User in question, and any other documents we may reasonably require.

48. We may immediately end your use of the Service if you break the Rules of Acceptable Use, any other important rule(s), or terms and conditions we set for accessing and using the Service including these Terms of Service.

49. We may also withdraw the Service for any reason, without notice, at any time and without any liability to you.

50. If you or we end your use of the Service or we withdraw the Service as described in this clause, we may delete or modify your User Content, User Account or any other information we hold about you. You will also lose any rights you have to use the Service or access our content or your User Content. We will not offer you compensation for any losses. You should note that even if your User Account is deactivated, some of your data may persist and appear within the Service, for example where your User Content has been re-shared by others.

Limitation of Liability

51. You alone decide whether to proceed with a sale or purchase of a Sale Item. As such, we make no commitments regarding the Sale Items including the quality or delivery of the Sale Items, or for honouring (or causing any seller to honour) any erroneous information regarding the price, description and availability of, or any information relating to any Sale Items promoted or available through our Service, or the ability of the buyer to complete any purchase of the Sale Items.

52. Although it is our intention that the Service is available as much as possible, there may be occasions when the Service may be interrupted, including for scheduled maintenance, upgrades and emergency repairs, or due to failure of telecommunication links and/or equipment. The Service and any content contained therein (including User Content) is provided on an “as available” and “as is” basis. This means that we are unable to promise that your use of the Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the Service in these Terms of Service and, to the extent we are able to do so, we exclude any commitments that may be implied by, or be expressed by, applicable law. You accept that the internet may be subject to breaches of security and that the submission of User Content or other information may not be secure.

53. We are not responsible or liable for any loss or harm caused by viruses, worms or other programmes designed to impair the Service.

54. You may be able to access third party links/websites/products via the Service. FutbolMarkt is not responsible or liable for any third-party links/websites/products which may be accessed by you at your sole option. Your access to and use of such third-party links/websites/products and services shall be solely at your own risk and subject to your acceptance and compliance with the separate terms and conditions of such third party.

55. To the maximum extent permitted by the law, our total responsibility for any claims relating to a Sale Transaction is limited to the Commission payable in connection with that Sale Transaction.

56. For any other claims arising out of the provision of the Service (including without limitation any dispute between users where this does not fall within paragraph 55 above, in relation to any content you access via the Service, or any other user you interact with), we do not accept any responsibility whatsoever (whether arising in contract, tort otherwise), except where we cannot disclaim, exclude or limit responsibility by law (such as death and/or personal injury caused by our negligence).

57. We will never be responsible for any loss or damage that is not reasonably foreseeable, and we will never be responsible for indirect losses and/or financial and business loss, or loss of goodwill or reputation.

Your Responsibility

58. If FutbolMarkt is sued due to an action or inaction by you (including a breach of these Terms of Service) then we have the right, at our discretion, to request that you indemnify us (i.e. cover all our costs including legal fees) and hold us harmless from any legal claim or demand for expenses or costs that arises as a result. Where we decide to conduct the defence of such claim, you agree to assist us as reasonably requested.

Shipping and Import Duties

59. The Seller is responsible for the shipment of the Sales Item to the buyer.

60. FutbolMarkt shall not be responsible for any local customs charges, import taxes or duties or any similar charge(s) incurred through the carriage and/or delivery of any shipments and the seller must satisfy themselves as to whether any of these charges will become due, and if so in what amounts. If any such charges become due as a result of carriage and/or delivery of a shipment and are charged to FutbolMarkt by any competent authority the seller agrees to reimburse FutbolMartk fully in respect of the same within seven (7) days of our demand.

Changes to the Service

61. We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and our Service.

62. We may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service “changes to the Service”. These changes to the Service may affect your past activities on the Service, features that you use and your User Content (the “Service Elements”). Any changes to the Service could involve Service Elements being deleted or reset.

63. You agree that a key characteristic of our Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. Once we have made changes to the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service or deactivate your User Account by contacting us at info@futbolmark.com from the email address linked to your account.

Changes to the Terms of Service

64. We may revise these Terms of Service from time to time and any changes will take effect after 3 working days of any notification email sent to you notifying you of any changes, or at the time the revised Terms of Service are posted (whichever is the earlier) and your continued use of the Service shall constitute acceptance of such revised Terms of Service.

65. Changes will usually occur because of new features being added to the Service, changes in the law or where we need to clarify our position on something.

66. We will try, where possible and reasonable, to contact you to let you know about any significant changes to any of the documents referred to in these Terms of Service. We may contact you through the Service (for example by asking you to accept the changes before you continue to use the Service) or via a separate email.

67. Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens, we will not give you any notice.

Applicable Documents

68. The current version of the Terms of Service contains the only terms and conditions that apply to our relationship with you. Older versions of the Terms of Service will no longer apply to our relationship and will be completely replaced by the current version.

69. We intend to rely on these Terms of Service as setting out the written terms of our agreement with you for the provision of the Service. If part of the Terms of Service cannot be enforced, then the remainder of the Terms of Service will still apply to our relationship.

70. If you do not comply with these Terms of Service and we do not take action immediately, this does not mean we have given up any right we have and we may still take action in the future.

General Provisions and Governing Law

71. English law will apply to all disputes and the interpretation of these Terms of Service. The English courts will have non-exclusive jurisdiction over any dispute arising from or related to your use of the Service. These Terms of Service do not exclude any mandatory legal rights you may have or obligations FutbolMarkt may have in your country of residence, where FutbolMarkt is not allowed to exclude such as a matter of law.

72. We may assign any of our rights and obligations under these Terms of Service.

73. These Terms of Service do not create an agency, partnership, employment or joint venture relationship between you and FutbolMarkt.

74. We will not be liable for any delay in performing or failure to perform its obligations caused by any force majeure event. In those circumstances FutbolMarkt will be granted a reasonable extension of time for the performance of its obligations, the reasonableness of that extension to be assessed in the context of these Terms of Service and FutbolMarkt’s other commitments.

75. No third party or (except, where applicable, the permitted assign of FutbolMarkt) is entitled to the benefit of these Terms of Service under the Contracts (Rights of Third Parties) Act 1999 or otherwise.


76. The provisions above listed under the headings, “TERMINATION”, “RULES OF ACCEPTABLE USE”; “GOVERNING LAW AND GENERAL PROVISIONS”, “INFORMATION ABOUT PRIVACY” and “ABOUT OUR TERMS OF SERVICE” shall survive any termination or expiration of this Agreement.

Contact, Feedback and Complaints

77. If you need to contact us in relation to these Terms of Service or any other document mentioned in them, please email us at info@futbolmarkt.com with the subject line ‘Terms of Service’.

78. We value hearing from our users and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.

Last Updated: July 30, 2020