FREQUENTLY ASKED QUESTIONS
Buying on FutbolMarkt
You don’t need an account with FutbolMarkt to place an order. Simple shop around, add products to your cart, when done you can complete your purchase using PayPal, Google Pay or other supported payment accounts.
Placing an order is straightforward. Add you item(s) to your cart as you shop around and go through the checkout process using supported payment gateways when you’re ready.
At FutbolMarkt.com, vendors are always your first point of contact for any product and shipping queries. You can contact our vendors using Contact Vendor form found on that vendor’s storefront page.
If you have any platform related questions or issues with individual vendor that you are not able to resolve, you can contact the FutbolMarkt team, please email us at [email protected]
Shipping & Delivery
Shipping methods depend on each individual vendor. FutbolMarkt does not dictate policies or costs and is not responsible for any shipping issues. If a vendor does not ship to your place of residence, please feel free to send them an inquiry through the contact seller box in their store.
hipping and processing times vary per individual vendor. Please confirm with your vendor as to their shipping method and estimated delivery times.
Order tracking is available if a vendor inputs your tracking code into our systems. Using this code, buyers are able to visit the specified shipping company to track the order.
Selling on FutbolMarkt
You will need to register as a Vendor before you can sell on FutbolMarkt. Once registered you will have a number of tools at your fingertips to set up your own store, add products and manage your account.
FutbolMarkt supports major payment gateways (such as PayPal or Apple Pay) to conduct all purchase transactions on the site. For vendors, we strongly recommend having a business PayPal account to receive money from the platform for the products sold.
We charge vendors a flat transaction fee of 8.0% of the total price (excluding S&H) of all the items in the order. The amount the seller makes for order is thus 92% of the aggregate Listing Price for the items in the order. Additional PayPal fees may apply.
Buying on FutbolMarkt is always free.
As a rule, FutbolMarkt will keep the entire proceeds from a sale in an escrow for 14 days. This is to ensure that the vendor has prepared and shipped the product according to their own S&H policy. Following that period, the sale proceeds less FutbolMarkt's commission will be paid out to the vendor using one of the following methods†:
• PayPal payment. This preferred option requires PayPal Business account (see more about opening PayPal Business account here);† Payment gateway fees may apply.
• Internet Banking;