At FutbolMarkt, we stand behind our authenticity guarantee.
This means that every product that we authenticate over a certain level is covered by us.
When submitting a claim, be sure to check that it meets our criteria, and provide evidence backing up your claim.
No, FutbolMarkt only covers products with an authenticity rating of 8 or higher.
We only cover football boots and football shirts. We do not cover apparel, equipment or memorabilia.
While shipment issues do not fall under our guarantee (yet), we will do our best to work with the seller to find your item. Please use our contact page to get in touch.
In order to process a claim, we need to see solid evidence that the product you submit your claim for is the same as the one you purchased, and that said product is counterfeit. We accept photo and video evidence.